Terms & Conditions

This website is operated by Labtex Bangladesh. Throughout the site, the terms “we”, “us” and “our” refer to Labtexbd.com offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms and conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Here displayed products and the physical products may slightly vary due to the deviation of lighting sources, photography, or your device display settings. And to improve product quality and prevent counterfeiting, actual products may vary which may not match the image shown here.

Here shown on this website product prices may be changed depending on market price, and all prices are without VAT-TAX.

As displayed on this website all of the products are not our on-hand products, some of them in our showroom, some products in our godown, and some products on the way but we have a strong supply chain management system that’s can deliver within the due time which means we can deliver within 1-3 days in Dhaka city and within 3-5 days anywhere in Bangladesh. If you want to collect from the Labtex office, must be informed before 2 hours within office hours.

Terms of Warranty and Guarantee

If there is a warranty or guarantee issue, the customer must return the product to our office and claim the guarantee or warranty service. After receiving the product, the appropriate service engineers will be servicing the product or fulfilling the guarantee claim.

Terms of Delivery:

  1. We have different delivery slots for different conditions and here all days are counted as working days, not regular days (Our working days are Saturday to Thursday without Govt. Holidays). (Govt. Holidays and Friday Our Office will be Closed).
  2. We have a same-day delivery slot (without Govt. Holidays and Friday), 1-3 days delivery slot for Dhaka City and 3-5 days delivery slot for outside of Dhaka City.
  3. For the Same day delivery, the order must be placed on or before 2:00 pm on the day without govt. holiday and Friday.
  4. For 1-3 days delivery, the order can be placed anytime for Dhaka City and
  5. For 3-5 days of delivery, the order can be placed anytime outside of Dhaka City.
  6. To pick up the product from the office, you must inform us before coming to the office. Otherwise, it will not be possible to deliver the product from the office.

Terms of Payment

We have many payment options like Cash on Delivery, bKash, Rocket, Nagad, Direct Bank Transfer, etc. If the invoice amount is over Tk. 10,000.00 (Ten Thousand), you need to pay a minimum of 20% advance (Negotiable) with the order.

N.B.: We cannot deliver liquid and highly fragile products outside Dhaka city. Please do not order liquid and highly fragile products from outside Dhaka city.